About receiving emailsKpop Korean Color Contact Lenses korlens
Order confirmation emails may not be received immediately after your order is placed or due to communication reasons, or may be delayed.
*If it has not arrived, please check your purchase history. If it is reflected in your purchase history, your order has been completed.
(The order will be reflected immediately in your purchase history)
Please check the following to confirm your order details.
If you have not received your order confirmation email, there is a possibility that:
There was an error in entering your email address when placing an order or registering as a member
- If there is an error in entering your email address when ordering
Please contact us directly to see if your order has been placed. If you would like to inquire about our company, please use this form. - If there is an error in entering your email address when registering as a member
There may be cases where an incorrect email address is registered in your membership information. Please check your email address from the account information in your membership information. Also, please see the available email address formats.
It was set to spam, rejected reception, etc.
Please set your store's address to receive permission.
Sender: korlens.cs@gmail.com
Please check the spam folder and trash can
Due to the spam prevention function, emails may be automatically allocated to the spam folder or the Trash Can.
If you do not receive an order email or reply, please check your spam folder or the trash can first.
If you have received an email from our store in your spam folder or in your trash can, Please set the email from our store to "Not spam" on the settings screen, etc.
For Gmail
*In the case of Gmail, you may be able to receive your order by registering with your contact information.
Please register our email address (korlens.cs@gmail.com) as your contact information from Google's contact information.
[Reference] Legitimate emails are classified as spam (Gmail Help)
https://support.google.com/a/answer/7663057?hl=en